TETRA Devices are hsa-Eligible & financing IS available with Affirm!

TETRA Zippered Case - 1
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TETRA Repair Form

Devices not working like they should? Please see our Instructional Videos and Product Manuals for troubleshooting common cleaning and care-related issues.

**If you're experiencing an issue with lack of output for your AmpPods or CustomShields, after it was previously working fine, please see our Instructional Videos on changing out the wax filters: AmpPods; CustomShields**

If your problem cannot be remedied through troubleshooting, please complete the form below prior to sending in your device(s) for repair.

11511 Mt Vernon Rd NRockvale Tn 37153

Please make sure your name is clearly visible on the return package. In order to process a repair promptly, we must have a repair form on file! You will be updated within 24-72 hours of your devices arriving.