TETRA Repair Form
Devices not working like they should? Please see our Instructional Videos and Product Manuals for troubleshooting common cleaning and care-related issues.
**If you're experiencing an issue with lack of output for your AmpPods or CustomShields, after it was previously working fine, please see our Instructional Videos on changing out the wax filters: AmpPods; CustomShields**
If your problem cannot be remedied through troubleshooting, please complete the form below prior to sending in your device(s) for repair.
11511 Mt Vernon Rd N
Rockvale Tn 37153
Please make sure your name is clearly visible on the return package. In order to process a repair promptly, we must have a repair form on file! You will be updated within 24-72 hours of your devices arriving.